Important Information

Covid-19 Update

Here I’ve provided lots of information so you know exactly what to expect when visiting for treatments following the coronavirus outbreak, for your confidence and complete peace of mind.

There are of course lots of new hygiene procedures and changes to the way I work that won’t involve a change for you, therefore I haven’t mentioned them here.  If you would like more information about this, please don't hesitate to contact me.

 

THIS PAGE CONTAINS IMPORTANT INFORMATION.  PLEASE READ BEFORE BOOKING IN.

 

It’s currently recommend that appointments are kept to a total time of 60 minutes maximum and to keep chat to a minimum.

 

The changes below will help me keep the treatment area covid-safe and provide the longest possible treatment time while adhering to these guidelines.

 

Treatment Menu Changes

  • 30 and 45min treatments are available to book as usual

  • 60, 75 and 90min treatments are currently unavailable, as are combined treatments with a total duration of 60+mins

  • Facials and Indian Head Massage are currently unavailable, as is any treatment around the face, scalp, or décolletage

 

Booking in

  • Payment will be required at the time of booking to confirm your appointment

  • Payment can be made either online via PayPal or via telephone

  • Pre-paid appointments are non-refundable, but if you need to reschedule the pre-paid amount (minus any cancellation fees) can be transferred to your next booking

 

Consultation

  • Once your booking is confirmed, a consultation form and covid-19 questionnaire will be sent to you via email to print and complete

  • It is important these are completed on the day of your appointment and are dated accordingly

 

If you do not bring your completed consultation and covid-19 questionnaire with you to your appointment I will be unable to deliver your treatment, however I will still need to charge for the appointment.

 

  • If you would like a telephone consultation to discuss your priorities for treatment, please request this when booking in

  • I'll no longer contact you to confirm your appointment on the day as all details are provided beforehand, therefore please keep this information safe for your reference

 

Preparing for your appointment

  • I will be unable to provide drinks, therefore I recommend bringing a bottle of water with you

  • Toilet facilities will be unavailable, please prepare for this beforehand

  • Bring minimal belongings with you to your appointment as all your belongings, along with any clothes you remove for your treatment, will need to be placed inside a container

 

Arriving for your appointment

  • Please arrive on time for your appointment to avoid waiting outside

  • Please attend your appointment alone

  • Please wear a mask to your appointment that you can comfortably wear for the duration of your treatment

  • If you do not have a mask, a disposable one can be provided for £1 - please request this when booking in

  • Upon arrival, I will take your temperature using a contactless thermometer and you will be required to clean your hands using the hand sanitiser provided

 

Aftercare

  • I’ll send you an aftercare advice sheet via email to help you get the most from your treatment

  • If there is anything you would like to discuss following your appointment, you are welcome to contact me via telephone or email

THIS INFORMATION IS SUBJECT TO CHANGE AT ANY TIME, IN ACCORDANCE WITH GOVERNMENT AND INDUSTRY GUIDELINES.

I recommend checking this page regularly to keep up to date with changes.

Treatments in Wilstead, Bedford

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